Frequently Asked Questions
Q: How can I ask questions about Ham Cockpit?
A: You can post your questions to the Ham Cockpit forum, or click on the Help / Email the Author command in the program menu and send a direct email to the author.
Q: I downloaded the plugins and unzipped them to the HamCockpit folder, but they did not appear in the program.
A: You have to unblock the zip file before you extract the plugins: right-click on the zip, click on Properties in the popup menu, tick the Unblock checkbox, then click on OK.
Q Where are the data files used by Ham Cockpit located?
A There are two folders that contain the Ham Cockpit data files:
- User Data Folder contains the data specific to the current user, including:
- HamCockpit.json, the file that stores all settings of the program
- HamCockpit.log, the error log file.
- Reference Data Folder contains read-only reference data, such as band plans.
Both folders can be opened via the Help menu or by typing these paths in File Explorer:
%appdata%\Afreet\Products\HamCockpit
%programdata%\Afreet\HamCockpit\
Q How can I make the waterfall window visible if its command in the View menu is grayed, and the window is not anywhere on the screen?
A An item in the View menu is grayed when the corresponding plugin cannot produce more windows. The Waterfall Display plugin can show only one window, and, since its window is already open, its menu command is disabled. Where the window is located is another question. It looks like it is somewhere outside of your screen boundaries; sometimes this happens, especially if you have a multi-monitor setup or you have played with screen resolutions.
To fix the problem, simply delete the settings file, Settings.json,
where all program settings are stored. The file is located in the
User Data Folder (see the previous question). Close Ham Cockpit before
deleting the file, then start it again and configure the program from
scratch.